B2B E-Commerce Platform
Enabling suppliers to conduct full e-commerce with their business customers
WEBLET's Virtual Agent module is a secure commerce site that includes customer order history, account status, customer pricing and discounts, inventory availability, and additional information according to your decision.
B2B Commerce System Between Suppliers and Business Customers
Virtual Agent - Your site for serving your customers 24/7 with self-service, without field visits, without phone calls, without faxes, all information accessible to everyone.
The WEBLET application allows you to increase sales and receive orders not only from field agents but also directly from your customers 24/7, increasing order volume and overall revenue through full customer availability.
WEBLET's "Virtual Agent" module is a secure commerce site that includes customer order history, account status, customer pricing and discounts, inventory availability, and additional information according to your decision.
Your customers no longer need to wait for an agent to visit and record orders. Customers themselves record their orders directly on the site from anywhere at any time, and orders flow directly to your ERP in exactly the same format as field agent orders, with no changes to existing processes—only an extension to digital ordering.
What B2B E-Commerce Enables
Your customers enter orders directly on the site from anywhere at any time, and orders flow directly to ERP
Receive orders from your customers at any hour, without needing an agent visit or waiting for business hours
Reduce field visits and save on labor costs, vehicles and fuel
Display statistical data, comparisons, analyses and order forecasts to customers
Each customer sees only their data - special pricing, allocated inventory, account card and previous orders
Your customers can perform activities from any device - desktop computer, laptop, tablet or smartphone.
Savings & Efficiency
This process contributes to savings in workforce costs, vehicle and fuel expenses, and may increase sales thanks to the availability for your customers to place their orders, improving operational efficiency and reducing overall costs.
The application also supports opening service requests, displaying inventory information, visit and installation dates. The site also shows schedules for completion, which assignments were made, and more, reducing operational load and improving customer service.
Additional Details
- Receiving orders from your customers without requiring an agent visit
- Opening a service call on the portal, without phone calls or faxes
- Inventory check of goods in the warehouse
- Checking delivery and installation times, saving calls and inquiries
- Checking inventory and prices to plan future orders
- Viewing account status and credit exposure, reconciling invoices and payments
- Accessing historical financial and logistics data for management analysis
Frequently Asked Questions
Interested in a B2B Virtual Agent?
WEBLET's Virtual Agent will work for you. Contact us and start receiving orders!
Contact Us - No Obligation