B2B E-Commerce Platform
Enabling suppliers to conduct full e-commerce with their business customers
WEBLET's Virtual Agent module is a secure commerce site that includes customer order history, account status, customer pricing and discounts, inventory availability, and additional information according to your decision.
B2B Commerce System Between Suppliers and Business Customers
WEBLET’s Virtual Agent is a self-service portal and B2B commerce site for business customers, available 24/7 and enabling them to access information, place orders, and manage actions without field visits, phone calls, or faxes.
WEBLET enables you to receive orders not only from field sales agents, but also directly from your business customers, at any time and from anywhere. This helps increase service availability, expand order volume, and improve work processes with customers.
Through the Virtual Agent, you can provide customers with a secure commerce site that includes, among other things, order history, account status, customer-specific price lists and discounts, inventory availability, and additional information according to the organization’s needs.
Business customers no longer need to wait for an agent to visit and record the order. They can place orders directly on the site, from anywhere and at any time, and the orders flow directly into the ERP in the same format as orders from field sales agents — without changing existing processes, but as an extension into digital ordering.
What B2B E-Commerce Enables
Your customers enter orders directly on the site from anywhere at any time, and orders flow directly to ERP
Receive orders from your customers at any hour, without needing an agent visit or waiting for business hours
Reduce field visits and save on labor costs, vehicles and fuel
Display statistical data, comparisons, analyses and order forecasts to customers
Each customer sees only their data - special pricing, allocated inventory, account card and previous orders
Your customers can perform activities from any device - desktop computer, laptop, tablet or smartphone.
Savings & Efficiency
This process contributes to savings in workforce costs, vehicle and fuel expenses, and may increase sales thanks to the availability for your customers to place their orders, improving operational efficiency and reducing overall costs.
The application also supports opening service requests, displaying inventory information, visit and installation dates. The site also shows schedules for completion, which assignments were made, and more, reducing operational load and improving customer service.
What is B2B eCommerce?
B2B e-commerce site for business-to-business trade enables suppliers to conduct full e-commerce with their business customers.
In the business world, eCommerce is not limited to an online store for individual consumers. More and more companies today use B2B eCommerce to allow business customers to place orders, check inventory, view personalized price lists, and track operational and financial information — independently, securely, and available 24/7.
B2B eCommerce is electronic commerce between businesses, where business customers place orders, check inventory, view personalized price lists, and manage operational or financial information through a secure digital system.
Unlike a regular online store, the ordering process here is tailored to the business world and typically includes customer-specific pricing, payment terms, order history, account status, ERP integration, and more complex supply processes.
WEBLET's Virtual Agent module is a secure commerce site that includes, among other things, customer order history, account status, customer pricing and discounts, inventory availability, and additional information according to your decision.
Additional Details
- Receiving orders from your customers without requiring an agent visit
- Opening a service call on the portal, without phone calls or faxes
- Inventory check of goods in the warehouse
- Checking delivery and installation times, saving calls and inquiries
- Checking inventory and prices to plan future orders
- Viewing account status and credit exposure, reconciling invoices and payments
- Accessing historical financial and logistics data for management analysis
Frequently Asked Questions
Interested in a B2B Virtual Agent?
WEBLET's Virtual Agent will work for you. Contact us and start receiving orders!
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