A professional glossary covering field operations, delivery, logistics, TMS, AI and route optimization.
WEBLET's glossary brings together clear explanations of key terms across logistics, distribution, fleet operations, field service, and route optimization. The page is designed to help readers understand common industry concepts in a practical, operational context.
נהגים פעילים, תכנון מול ביצוע
A comparison between the number of drivers scheduled and the number of drivers who actually worked during a given period. It helps operations teams spot staffing gaps, improve coverage planning, and understand whether capacity matched demand.
אימות כתובת
Address validation is the process of checking whether a delivery or service address is complete, correctly formatted and suitable for geographic identification before it is added to a route. Accurate validation reduces navigation errors, incorrect assignments, operational delays and unsuccessful arrival attempts.
הקצאת משימות באמצעות בינה מלאכותית
AI dispatch is the use of artificial intelligence to assign deliveries, service calls or field tasks to the most suitable drivers, employees or vehicles. The assignment can consider location, availability, workload, vehicle capacity, traffic, priorities and time constraints, and can be updated when operational conditions change.
More information on this topic in the article All the Reasons to Invest in AI-Based TMS for Distribution Management & Route Planning.
אינטגרציית API · API
API integration is a software connection that allows separate systems to exchange information automatically and securely. In logistics and field operations, it can transfer orders, customer details, inventory data, routes, task statuses and delivery confirmations without repeated manual data entry.
In the context of WEBLET, this term is relevant to Technology.
ניסיון מסירה
An attempted delivery is recorded when a driver reaches, or makes a documented effort to reach, the designated address but cannot complete the delivery. Common reasons include an unavailable recipient, an incorrect or inaccessible address, refusal to accept the shipment or another operational exception.
More information on this topic in the article POD — From Simple Delivery Management to Full Distribution Control.
חיוב אוטומטי
Automated billing is the automatic creation of charges, invoices or internal cost records following a verified operational event. For example, completion of a delivery, approval of proof of delivery or closure of a field task can trigger a billing process without manual reconciliation.
עלות ממוצעת למסירה
Average cost per delivery is a performance metric calculated by dividing the total cost of delivery operations during a defined period by the number of completed deliveries. The calculation may include driver labor, fuel, vehicles, external carriers, technology and relevant operating expenses.
תכנון מסלולים באצווה
Batch routing is the planning and optimization of a complete group of deliveries or field tasks at the same time, rather than assigning each task separately. Evaluating the entire workload together makes it possible to improve stop sequencing, balance workloads and use vehicles and employees more efficiently.
More information on this topic in the article Why Manual Distribution Route Planning Is Reaching the End of the Road.
פיצול מטען
Break bulk is the process of separating a large or consolidated shipment into smaller orders, loads or delivery units intended for different recipients or destinations. The process is usually carried out at a warehouse, distribution center or logistics hub before the goods are assigned to final delivery routes.
ניצול קיבולת
Capacity utilization measures how effectively the available capacity of a vehicle, fleet or operational resource is being used. It may be calculated according to weight, volume, number of items, working hours or another operational limitation relevant to the organization.
מוביל
A carrier is a company, contractor or transportation provider responsible for moving goods between locations. A carrier may operate its own vehicles and drivers or perform transportation services on behalf of another organization as an external logistics provider.
זמן טעינה
The amount of time required to charge an electric vehicle to a target or full battery level. In fleet operations, charging time affects vehicle availability, shift planning, and the ability to keep routes on schedule.
זמן מהזמנה ועד למסירה
Click-to-door time is the total elapsed time between a customer placing an order through a digital channel and the successful delivery of that order. It reflects the combined performance of order processing, fulfillment, dispatch planning, transportation and final delivery.
לוגיסטיקת שרשרת קירור
Cold chain logistics is the storage, handling and transportation of temperature-sensitive products under controlled conditions throughout the supply and delivery process. It is essential for goods such as food, pharmaceuticals and medical products whose safety or quality may be affected by temperature deviations.
More information on this topic in the article Logistics Optimization with AI.
שיעור השלמה
The percentage of assigned tasks, deliveries, or service visits that were completed successfully. This metric is often used to measure operational execution, planning quality, and an organization's ability to hit its targets.
ציות
Adherence to laws, policies, regulations, or internal procedures. In transportation and logistics, compliance may involve safety rules, driver hours, recordkeeping, documentation standards, and operational controls.
נמען
The consignee is the person, business or organization designated to receive a shipment. The consignee's information is used to identify the correct delivery destination and, when necessary, verify that the goods were handed over to an authorized recipient.
שולח
The consignor is the person, business or organization that sends goods to a consignee. The consignor generally initiates the shipment and provides the order, cargo, destination and handling information required for its execution.
מסירה מאוחדת
Consolidated delivery is the coordinated combination of several orders or shipments into a single delivery run. It is commonly used when the orders share a geographic area, customer, destination or compatible schedule, helping reduce duplicate travel and improve vehicle utilization.
More information on this topic in the article Van Sale: Mobile Sales, The Complete Guide.
עלות למסירה · CPD
Cost per delivery, or CPD, is the operational cost of delivery activity divided by the number of deliveries completed. It is used to evaluate distribution efficiency, compare routes, territories or operating models, and identify opportunities to reduce delivery expenses.
העברה ישירה בין רציפים
Cross-docking is a logistics process in which incoming goods are sorted and transferred to outbound vehicles with little or no long-term warehouse storage. The process requires close coordination between receiving, sorting, route preparation, loading and vehicle departure schedules.
התראה ללקוח
A customer notification is an automated or manually initiated alert that updates a customer about a delivery, service visit or field task. It may include confirmation, dispatch status, an updated estimated arrival time, a delay alert, arrival information or confirmation that the task has been completed.
In the context of WEBLET, this term is relevant to SMS Alerts.
פורטל מעקב ללקוחות
A customer tracking portal is a digital self-service interface that allows customers to view updated information about a delivery or service visit. Depending on the system, it may display the current status, estimated arrival time, live location, progress updates and confirmation of completion.
In the context of WEBLET, this term is relevant to B2B Ecommerce.
מחסן ליקוט ייעודי
A dark store is a facility designed specifically for receiving, picking, packing and dispatching customer orders and is not normally open to walk-in shoppers. It is commonly used to support rapid, same-day, on-demand or local delivery operations.
נסיעה ריקה
Dead mileage is the distance traveled by a vehicle without carrying goods or completing a productive transportation task. It may occur before the first collection, after the final delivery or between locations where the vehicle has no assigned load.
More information on this topic in the article Comprehensive Guide to Choosing an AI Logistics Platform for Distribution, Transport & Route Optimization.
קילומטרי נסיעה ריקה
Miles driven without carrying cargo or passengers and without generating direct revenue, often between jobs or on the way back to a base. This metric highlights wasted travel and reveals opportunities to improve routing and fleet efficiency.
חריגת מסירה
A delivery exception is an event that prevents a delivery from progressing according to the original plan. Examples include an incorrect address, an unavailable recipient, damaged goods, access restrictions, a vehicle problem, traffic delays or a customer-requested change.
מערכת לניהול מסירות · DMS
A delivery management system, or DMS, is a software platform that manages the delivery lifecycle from order intake and planning through dispatch, route execution, tracking and proof of delivery. It connects office teams, drivers, customers and organizational systems through one coordinated operational process.
In the context of WEBLET, this term is relevant to TMS.
חלון זמן למסירה
A delivery time window is a defined period during which a delivery is expected or required to be completed. It is used as a planning constraint when routes and stop sequences are created, helping the organization meet customer commitments and agreed service levels.
In the context of WEBLET, this term is relevant to Route Optimization.
פחת
The gradual reduction in the economic and accounting value of an asset over time, such as a vehicle, device, or piece of equipment. In fleet management, depreciation affects pricing, replacement planning, and total cost calculations.
שיגור משימות
Dispatch is the operational process of assigning a delivery, service call or field task to a specific driver, employee or vehicle and releasing the required instructions for execution. Advanced dispatch systems can also monitor progress and support reassignment when priorities or operational conditions change.
In the context of WEBLET, this term is relevant to TMS.
מרכז הפצה · DC
A distribution center, or DC, is a logistics facility where goods are received, temporarily stored, sorted, prepared and dispatched to stores, business customers or final recipients. It serves as a central operating point for coordinating inventory movement and outbound distribution.
זמן השבתה
The period when a vehicle, asset, or employee is unavailable for productive work. Downtime may result from maintenance, repairs, waiting, or operational delays, and it has a direct impact on productivity and service levels.
ניטור התנהגות נהגים
Tracking driving patterns such as harsh braking, rapid acceleration, speeding, sharp cornering, and other unsafe habits. Monitoring behavior helps improve safety, reduce wear and tear, lower fuel costs, and identify drivers who may need coaching.
תוכנית בטיחות לנהגים
A structured program designed to reduce driving risk and improve the overall safety of drivers. It can include training, policies, incident review, ongoing feedback, and incentives for safe driving habits.
נקודות מסירה
A drop is a planned stop on a route where goods are delivered, collected or transferred. A route may contain multiple drops, and the location, service duration, priority and time window of each drop influence the stop sequence, total route duration and operational efficiency.
חובת זהירות
An organization's responsibility to protect employees, contractors, or drivers who operate on its behalf. In a field or fleet setting, it means identifying risks early, providing guidance, and creating a safer working environment.
אישור מסירה דיגיטלי · ePOD
Electronic proof of delivery, or ePOD, is a digital record confirming that a delivery or collection was completed. It may include the recipient’s signature, photographs, GPS location, timestamp, scanned documents and driver notes, and can be transferred automatically to operational, financial or customer-service systems.
In the context of WEBLET, this term is relevant to Proof of Delivery.
מערכת לתכנון משאבי ארגון · ERP
Enterprise resource planning, or ERP, is an integrated software system used to manage core business processes such as finance, purchasing, inventory, sales, orders and reporting. Integration between an ERP and a delivery or field operations platform enables orders and operational updates to move automatically between the systems.
זמן הגעה משוער · ETA
The expected arrival time of a vehicle, delivery, or technician at a destination. ETA is central to customer communication and operational coordination because it affects scheduling, transparency, and time window performance.
ניהול חריגים
Exception management is the structured process of identifying, prioritizing and resolving events that prevent an operation from proceeding according to plan. In delivery and field operations, it includes real-time alerts, documented exception reasons, escalation procedures and corrective actions such as reassignment, rescheduling or customer notification.
מסירה שנכשלה
A failed delivery is a delivery that could not be completed during the scheduled attempt. Possible causes include an unavailable recipient, an incorrect address, restricted access, damaged goods, refusal to accept the shipment or failure to meet a required delivery condition.
מסירת המייל האחרון
Final mile delivery is the last stage in the movement of goods, from a local warehouse, distribution center or depot to the final recipient. This stage includes route execution, customer communication, delivery confirmation and the handling of exceptions at the destination.
שיעור הצלחה בניסיון המסירה הראשון · FADR
First attempt delivery rate, or FADR, is the percentage of deliveries completed successfully during the first scheduled delivery attempt. It is calculated by dividing the number of successful first attempts by the total number of deliveries attempted during the measured period.
המייל הראשון
The first mile is the initial stage in the movement of goods from the supplier, manufacturer or point of origin to a warehouse, distribution center or logistics hub. It typically focuses on collection, consolidation and bulk transportation before the goods enter the distribution network.
More information on this topic in the article Guide to Choosing a Field Sales Management App.
צי רכב
A group of vehicles or operational assets managed under one organization. The term may include cars, vans, trucks, service vehicles, or any other mobile assets used to support day to day operations.
אנליטיקת צי
The analysis of fleet data to uncover patterns in performance, cost, usage, safety, and operations. Analytics helps teams make better decisions, identify trends, and improve efficiency over time.
השוואת ביצועי צי
Comparing fleet performance against internal goals, industry standards, or peer organizations. Benchmarking helps operators understand whether they are performing well and where improvement is needed.
חשמול צי
The gradual or complete transition from combustion vehicles to electric vehicles within a fleet. The process includes charging infrastructure, route planning, range management, and updated operational policies.
מעקב אחר צי הרכב בזמן אמת
Fleet live tracking is the real-time monitoring of vehicle locations, driver progress and route status on a digital map. It enables dispatchers and operations managers to identify delays, deviations and inactive vehicles and to respond while the workday is still in progress.
In the context of WEBLET, this term is relevant to Drivers and Leasing.
ניהול צי רכב
Fleet management is the operational management of an organization’s owned, leased or contracted vehicles. It includes vehicle availability, maintenance, fuel consumption, licensing, safety, telematics, driver performance and the efficient use of fleet resources.
In the context of WEBLET, this term is relevant to Drivers and Leasing.
תוכנת ניהול צי · FMS
Software that centralizes fleet data, workflows, and operations in one platform. It may include vehicle tracking, maintenance, fuel, drivers, alerts, reports, and coordination between tasks and assets.
מדיניות צי
The set of rules and guidelines that define how an organization manages its fleet. It may cover vehicle use, safety, maintenance, fuel, eligibility, reimbursement, and regulatory expectations.
התאמת גודל הצי
Adjusting fleet size so it matches real operational needs as closely as possible. The goal is to avoid unnecessary vehicles while preventing shortages that would hurt service or productivity.
קיימות צי
Managing a fleet in a way that reduces environmental impact and uses resources more responsibly. This can include lower emissions, electrification, efficient routing, fuel reduction, and better asset utilization.
כרטיס דלק
A dedicated payment card used to buy fuel, track spending, and control the refueling process. Fuel cards improve financial oversight, transparency, and operational control.
יעילות דלק
The degree to which a vehicle converts fuel or energy into useful movement or work. Higher efficiency usually means lower operating costs, reduced emissions, and better driving range.
מערכת ניהול דלק
A system used to monitor fuel consumption, refueling activity, exceptions, and misuse. It gives organizations better visibility into fuel costs and supports tighter operational control.
מטען משאית מלא · FTL
Full truckload, or FTL, is a transportation arrangement in which an entire truck is allocated to the goods of a single shipper or shipment. It is commonly used for large loads that require most or all of the vehicle’s available capacity and are transported directly between major locations.
קידוד גאוגרפי
Geocoding is the process of converting a written address or place description into geographic coordinates, usually latitude and longitude. These coordinates allow routing, mapping and field management systems to position the destination accurately and calculate suitable travel routes.
גידור גאוגרפי
Geofencing is the creation of a virtual boundary around a defined geographic area. When a vehicle or mobile device enters or leaves that area, the system can automatically record an event, update a task status, send an alert or trigger another operational action.
מעקב GPS
GPS tracking is the use of satellite-based location data to monitor the position and movement of vehicles, drivers or mobile assets. The information supports live fleet visibility, route progress monitoring, arrival-time calculation, movement history and operational performance analysis.
צי ירוק
A fleet managed with a strong focus on sustainability, lower emissions, and cleaner vehicle technology. It may include electric vehicles, more efficient models, or environmentally conscious operating policies.
צי אפור
Private vehicles owned by employees and used for work related travel. This term is relevant when staff drive their own cars for meetings, service visits, or business errands and the company must manage reimbursement and liability.
מפת חום
A visual display that shows concentration, intensity, or activity by area, time, or metric. In logistics and fleet operations, heat maps help teams spot busy zones, weak spots, and recurring usage patterns.
זמן סרק
The amount of time a vehicle is running but not doing productive work. Excess idle time increases fuel costs, adds wear, and reduces efficiency, so it is an important metric to monitor and reduce.
סרק מנוע
The condition of a vehicle engine running while the vehicle remains stationary. It may happen during waiting, congestion, or habit, but from a fleet perspective it is usually something operators try to minimize.
לוגיסטיקה נכנסת
Inbound logistics covers the movement, receipt and handling of goods entering an organization from suppliers, manufacturers or external locations. It includes transportation, delivery scheduling, unloading, receiving, inspection and the transfer of goods into inventory or production.
More information on this topic in the article B2B eCommerce: The New Digital Trade Between Businesses.
אינטגרציה
Integration is a technical connection that enables separate software systems to exchange data and coordinate processes automatically. In logistics and field operations, integration can connect orders, inventory, customers, routes, task statuses, delivery confirmations and financial records across organizational systems.
האינטרנט של הדברים · IoT
The Internet of Things, or IoT, is a network of physical devices equipped with sensors and communication capabilities that collect and exchange data automatically. In logistics, IoT technologies include vehicle telematics, temperature sensors, smart lockers, connected equipment and shipment-monitoring devices.
אספקה בדיוק בזמן · JIT
Just-in-time delivery, or JIT, is a logistics method in which materials or goods are scheduled to arrive close to the exact time they are required for production, sale or operational use. The approach reduces inventory and storage requirements but depends on accurate planning, reliable transportation and consistent on-time delivery performance.
מדד ביצוע מרכזי · KPI
A key performance indicator, or KPI, is a measurable value used to assess how effectively an organization, team or process is achieving a defined operational objective. In delivery operations, common KPIs include on-time delivery, first-attempt success, cost per delivery, route adherence and vehicle utilization.
מסירת המייל האחרון
Last-mile delivery is the final stage of the supply chain, in which goods are transported from a local warehouse, distribution center or depot to the final recipient. It includes dispatch, route execution, customer updates, delivery tracking, exception handling and confirmation that the goods were delivered successfully.
More information on this topic in the article B2B Last Mile with WEBLET, The Ultimate Test of Your Distribution Network.
For further reading, see Last mile (Wikipedia).
מערכת TMS לניהול המייל האחרון
A last-mile TMS is a transportation management system designed specifically for planning, executing and monitoring deliveries to final recipients. It typically includes route optimization, driver dispatch, live tracking, proof of delivery, exception management and integration with ERP and other organizational systems.
In the context of WEBLET, this term is relevant to TMS.
זמן אספקה כולל
Lead time is the total elapsed time between the initiation of an order or operational request and its completion. In delivery operations, it may include order processing, inventory preparation, picking, packing, dispatch planning, transportation and final delivery to the customer.
ליסינג
A long term arrangement to use a vehicle or asset instead of purchasing it outright. Leasing can improve flexibility and cash flow, but it requires attention to contract terms, costs, and end of term obligations.
מטען חלקי במשאית · LTL
Less-than-truckload, or LTL, is a transportation method in which a shipment uses only part of a truck's available capacity and shares the vehicle with shipments from other customers. It is commonly used for loads that are too large for parcel delivery but do not justify the cost of a dedicated full truck.
ניהול מחזור חיים
Managing an asset or vehicle through every stage of its life, from acquisition to replacement or disposal. The goal is to maximize value, control costs, and make smarter decisions across the full lifecycle.
תכנון העמסה
Load planning is the process of determining how goods should be arranged and distributed inside a delivery vehicle. Effective planning considers vehicle capacity, weight distribution, cargo protection, delivery sequence and accessibility, ensuring that items can be unloaded efficiently at each stop.
למידת מכונה
Machine learning is a field of artificial intelligence in which systems learn patterns from data to predict, classify or improve decisions without being explicitly programmed for every scenario. In logistics and field operations it is used for task assignment, demand forecasting, route optimization and operational exception detection.
More information on this topic in the article Thanks to Innovation: How AI Transforms Technician Dispatching and Field Service.
For further reading, see Machine learning (Wikipedia).
מרכז מיקרו־ליקוט
A micro-fulfillment center is a compact warehouse located close to the customers it serves and designed for fast order preparation. It often uses automated storage, picking and inventory technologies to support same-day and local delivery operations.
המייל האמצעי
The mid-mile is the supply chain stage in which goods move between a central warehouse, production site or regional hub and the local depot that supports final delivery. It usually involves larger shipment volumes and fewer stops than last-mile distribution.
החזר קילומטרים
Compensation paid to an employee for business miles driven in a personal vehicle. It is typically based on a policy, formula, or fixed rate and is common in mobile or field based roles.
ניהול תוכנות ניידות
The management of software tools that support operational mobility, such as trip planning, ride sharing, dispatch coordination, and field service travel. It refers to controlling the software layer that connects people, vehicles, and trips.
מסלול מרובה נקודות מסירה
A multi-drop route is a route in which one driver or vehicle visits several delivery, collection or service locations during the same journey. Effective planning determines the most efficient stop sequence while considering time windows, capacity and operational priorities.
יצרן ציוד מקורי · OEM
The company that originally manufactured the vehicle, component, or product. In fleet and automotive contexts, OEM status affects maintenance, warranties, parts availability, and technology compatibility.
ביצועים בזמן · OTP
The percentage of tasks, trips, or deliveries completed at the planned time. It is a key measure of reliability and service quality, especially when operations depend on strict time windows or customer commitments.
משלוח לפי דרישה
On-demand delivery is a service model in which an order is prepared, assigned and delivered shortly after it is placed. It requires nearby inventory, real-time order visibility and dynamic dispatch capabilities that can assign drivers as new requests arrive.
שיעור מסירות בזמן · OTD
On-time delivery rate, or OTD, is the percentage of deliveries completed within the time commitment agreed with the customer. It is calculated by dividing the number of on-time deliveries by the total number of completed deliveries during the measured period.
מימוש הזמנות
Order fulfillment is the complete operational process from receiving a customer order to delivering the requested goods. It includes order validation, inventory allocation, picking, packing, dispatch and final delivery confirmation.
לוגיסטיקה יוצאת
Outbound logistics covers the movement of finished goods from an organization's warehouse or distribution center to customers, stores or other destinations. It includes order preparation, loading, dispatch, transportation, delivery execution and confirmation.
More information on this topic in the article Is a Mobile Field Workforce App Right for Your B2B Business?.
חבילה
A parcel is a packaged item or group of items handled as one shipment and addressed to a specific recipient. Parcel-level identification allows each package to be scanned, tracked and confirmed independently throughout the delivery process.
מטען מותר
The amount of cargo weight or load a vehicle can safely and legally carry. This metric is essential for planning loads, avoiding overweight conditions, and maintaining safety and compliance.
עונת שיא
Peak season is a period in which order and delivery volumes rise significantly above normal operating levels. Managing it effectively requires scalable planning, sufficient driver and vehicle capacity, rapid order processing and systems capable of handling increased workloads.
איסוף ומסירה · P&D
Pickup and delivery, or P&D, is an operation that combines the collection of goods with the delivery of goods within the same service network or route. Planning must account for changing vehicle capacity and for dependencies between pickup and delivery locations.
משך איסוף והורדה
The amount of time required to pick up or drop off a passenger, item, or piece of equipment at a stop. It affects route planning, time windows, vehicle utilization, and schedule accuracy.
רכב מאגר
A shared vehicle used by multiple employees or departments rather than assigned to one person. Pool vehicles improve utilization, reduce unnecessary fleet growth, and provide more flexibility in daily operations.
נסיעות משותפות
Trips shared by multiple riders in the same vehicle or along the same route. The model is designed to improve utilization, reduce costs, and often lower environmental impact.
תחזוקה חזויה
Maintenance guided by data, trends, or sensor signals that indicate a failure before it happens. This approach helps prevent downtime, extend asset life, and make maintenance planning more intelligent.
תחזוקה מונעת
Scheduled maintenance performed according to time, usage, or policy, even when no failure is visible. The goal is to reduce breakdown risk, preserve reliability, and extend the asset's service life.
אישור מסירה · POD
Proof of delivery, or POD, is documented evidence that goods were delivered to the intended recipient or destination. It may include a signature, photograph, timestamp, GPS location, scanned document or driver note.
In the context of WEBLET, this term is relevant to Proof of Delivery.
For further reading, see Proof of delivery (Wikipedia).
התראת דחיפה
A push notification is an automated message sent directly to a customer's mobile device, browser or application. In delivery operations, it can provide updates about dispatch, expected arrival, delays, driver arrival or successful completion.
מעקב בזמן אמת
Real-time tracking is the continuous monitoring of a vehicle, driver, shipment or field task using frequently updated location and status data. It enables operations teams to identify delays, deviations and exceptions while the activity is still in progress.
איזון מחדש
The redistribution of vehicles, tasks, shared assets, or inventory across locations based on actual demand. Rebalancing helps correct shortages, improve availability, and support more efficient operations.
מכירה מחדש
The process of selling a vehicle, asset, or piece of equipment after its operational use is over. The aim is to recover as much value as possible at the right time and under favorable market conditions.
ערך שיורי
The estimated value of a vehicle or asset at the end of its useful life or lease term. This is an important figure in total cost analysis, leasing decisions, pricing, and replacement planning.
לוגיסטיקה הפוכה
Reverse logistics is the process of moving goods, packaging or equipment from the customer back toward the supplier, warehouse or service facility. It includes product returns, reusable packaging collection, repairs, recycling and end-of-life handling.
More information on this topic in the article The Future of Logistics.
For further reading, see Logistics (Wikipedia).
ניהול סיכונים
The process of identifying, assessing, and reducing operational, financial, safety, or regulatory risk. In fleet and logistics settings, it includes accident prevention, exception handling, driver oversight, and contingency planning.
עמידה במסלול המתוכנן
Route adherence measures how closely a driver's actual journey follows the route, stop sequence and time plan assigned before dispatch. Significant deviations may indicate traffic disruptions, execution problems, unauthorized changes or weaknesses in the original plan.
אופטימיזציית מסלולים
Designing routes to be as efficient as possible in terms of time, distance, cost, and service goals. Optimization takes into account constraints such as time windows, capacity, traffic, and delivery priorities.
In the context of WEBLET, this term is relevant to Route Optimization.
תכנון מסלולים
Route planning is the process of deciding which stops each driver or vehicle will serve, in what order and according to which schedule. It converts daily orders and field tasks into practical work plans before dispatch.
In the context of WEBLET, this term is relevant to TMS.
אופטימיזציה מחדש של מסלולים
Replanning a route after a disruption, such as a delay, cancellation, traffic issue, new task, or vehicle problem. The goal is to stay efficient even when real world conditions change during the day.
מסירה באותו היום
Same-day delivery is a service in which an order is delivered on the same calendar day on which it was placed. It requires rapid order processing, available local inventory, short preparation times and efficient dispatch and routing.
הסכם רמת שירות · SLA
A service level agreement, or SLA, is a formal commitment defining the service standards that a provider must meet. In delivery operations, it may specify delivery times, response times, completion rates, tracking availability and exception-handling requirements.
תיאום עצמי חכם
A digital capability that lets end customers book, reschedule, or cancel an installation or service visit themselves, without calling a service desk. Only time windows that match real operational capacity are shown — field-team availability, service areas, workload, and travel distance — so commitments stay realistic and the contact center handles fewer scheduling calls.
In the context of WEBLET, this term is relevant to Smart Appointment.
סדר עצירות
Stop sequence is the planned order in which a driver or vehicle visits the locations assigned to a route. The sequence influences travel time, distance, delivery punctuality, vehicle loading and overall route efficiency.
שרשרת אספקה
A supply chain is the complete network of organizations, people, systems and activities involved in producing and moving goods from raw materials to the final customer. It includes sourcing, manufacturing, inventory, warehousing, transportation, distribution and delivery.
More information on this topic in the article What is Supply Chain Management Optimization, and What is Route Optimization?.
For further reading, see Supply chain (Wikipedia).
עלות כוללת לבעלות · TCO
The full cost of owning and operating a vehicle or asset, including purchase, maintenance, insurance, fuel, depreciation, financing, and labor. This metric helps teams make better decisions than purchase price alone would allow.
טלמטיקה
Technology that combines vehicle data, location, communications, and sensors to provide a real time operational picture. The data is used for tracking, safety, maintenance, fuel management, driver behavior, and fleet control.
לוגיסטיקה באמצעות צד שלישי · 3PL
Third-party logistics, or 3PL, is an arrangement in which an external provider performs logistics activities on behalf of another organization. Services may include warehousing, transportation, order fulfillment, distribution, delivery and returns management.
More information on this topic in the article WEBLET for Managing Drivers, Service, Transport and Rescue Operations at Operate Lease.
חלון זמן
A time window is a defined period during which a delivery, collection or service task should be completed. It acts as a planning constraint when routes, schedules and stop sequences are created.
מערכת לניהול תחבורה · TMS
A transportation management system, or TMS, is a software platform used to plan, execute, monitor and optimize the movement of goods. Depending on its scope, it may manage carriers, freight costs, routes, dispatch, tracking, delivery confirmation and integration with organizational systems.
In the context of WEBLET, this term is relevant to TMS.
For further reading, see Transportation management system (Wikipedia).
ניהול אגרות
The process of tracking toll charges, managing payments, and controlling costs related to toll roads. It helps reduce billing errors, improve financial control, and support smarter route planning.
זמן הובלה
Transit time is the elapsed time between a shipment leaving its origin and arriving at its destination. It may be affected by route length, traffic, intermediate handling, border procedures, vehicle performance and operational delays.
התאמת רכב
Customizing and equipping a vehicle with work specific hardware such as shelving, bins, electrical systems, or refrigeration. The process turns a standard vehicle into a job ready work tool.
לוגיסטיקה עירונית
Urban logistics is the planning and execution of goods movement within cities and densely populated areas. It must account for congestion, parking limitations, restricted access, delivery time regulations, environmental requirements and high stop density.
More information on this topic in the article Interview with Hen Lotan Haviv, CEO of WEBLET, in People of the Year 2025 Magazine.
שיעור ניצול
The percentage of time or capacity that a vehicle, asset, or resource is actually being used. Higher, balanced utilization usually signals better efficiency, as long as service and safety are not compromised.
בדיקת רכב
A structured check of a vehicle's condition, usually for safety, maintenance, or compliance purposes. The inspection may cover tires, brakes, lights, leaks, paperwork, and onboard equipment.
בעיית ניתוב כלי רכב · VRP
The vehicle routing problem, or VRP, is a mathematical optimization problem that determines efficient routes for a fleet serving multiple locations. Real-world versions may include constraints such as vehicle capacity, time windows, driver working hours, pickup and delivery dependencies and different vehicle types.
שיעור ניצול כלי רכב
Vehicle utilization rate measures how effectively a vehicle's available capacity or operating time is being used. It may be calculated according to load volume, weight, working hours, distance traveled with cargo or the proportion of productive activity.
מערכת לניהול מחסן · WMS
A warehouse management system, or WMS, is software used to control and coordinate activities inside a warehouse. It manages processes such as receiving, storage, inventory location, replenishment, picking, packing and preparation of outbound shipments.
נקודת ביניים במסלול
A waypoint is a defined location that a vehicle, driver or route is expected to pass through or visit. In delivery routes, each customer address, collection point or operational stop can function as a waypoint.
היכן ההזמנה שלי? · WISMO
WISMO, meaning “Where Is My Order?”, describes customer inquiries requesting information about the status or expected arrival of an order. Real-time tracking portals and proactive delivery notifications can reduce these inquiries by giving customers direct access to current information.
In the context of WEBLET, this term is relevant to B2B Ecommerce.
מסירה ללא פליטות
Zero-emission delivery is the transportation of goods using vehicles that produce no direct exhaust emissions during operation. Examples include battery-electric vehicles, hydrogen-powered vehicles and electric cargo bicycles.
דילוג על אזורי הפצה
Zone skipping is a shipping method in which consolidated shipments are transported directly to a regional facility closer to their final destinations, bypassing intermediate carrier hubs. The shipments are separated into individual parcels only after reaching the destination region.
This glossary is updated from time to time and includes key terms related to WEBLET's logistics, distribution, and field operations solutions.
Join hundreds of companies using the WEBLET platform to improve logistics, distribution, and service processes.
Contact Us Now