Vehicle Relocation & Recovery App
For leasing and rental companies, WEBLET manages drivers, service operations, **recovery**, and vehicle relocation while improving customer satisfaction at every touchpoint. The platform supports every stage of the process, from service call creation and driver assignment through swift, efficient service delivery in the field.
Relocation App
The process of delivering and returning leasing and rental vehicles to customers, including transporting vehicles to and from garages, has been fully digitized. Instead of working with paper forms and manual documentation, all transport tasks are now managed through a dedicated mobile application.
The system efficiently handles tens of thousands of transport tasks per day while significantly reducing the need for manpower. Fleet managers can monitor the real-time location of every driver on an interactive map. This allows them to quickly assign drivers to nearby tasks and urgent events, optimizing routing and response times.
The module also improves the customer experience: customers receive an SMS notification when the driver is on the way. As a result, the average time required for a vehicle exchange has been reduced from 30–40 minutes to just 10–15 minutes. This includes digital signatures, vehicle photography, email delivery of documents, and all other administrative procedures.
Key Features
High-Efficiency Digital Relocations
All logistics involved in moving vehicles between customers, garages, and depots is now managed in a fully digital manner. The system replaces outdated manual processes and enables efficient planning, execution, and real-time tracking of all transport tasks.
Real-Time GPS Driver Tracking
System managers see every driver's location on a live map, enabling them to optimize relocation workflows and rapidly dispatch drivers to the nearest and most urgent jobs and events.
Cut Service Time in Half
What once took 30–40 minutes per vehicle exchange event now takes just 10–15 minutes — including signatures, vehicle photos, email dispatch, and all administrative tasks. Customers receive an SMS notification when the driver is on the way.
Full Mobile Driver Workspace
Drivers can view their work schedule, vehicle and customer history, and contract terms. They complete the service including adding items and hours, scanning driving and vehicle licenses, obtaining customer signatures, and transmitting directly to the ERP, all from the tablet.
Digital Service Forms
Support for a wide range of service forms: new delivery, vehicle return, battery replacement, vehicle damage inspection, test drives, trial period vehicles, and more. A form generator and printing engine are available on demand.
Full ERP Integration
Bidirectional ERP interface for receiving infrastructure data, service calls, and driver assignments. Service results are automatically transmitted to company headquarters. Includes license scanning for driving and vehicle licenses with autofill from captured images.
System Benefits
- ERP Interface for Infrastructure Data
- Management Dashboard for All Tasks
- Add Tasks and Reassign Drivers
- Preventive Maintenance Engine
- Live GPS Driver Location Display
- Send and Receive Messages
- Customer-Initiated Order Opening
- Zone and Branch Management
- Wide Range of Reports
- Service Time Reduced to 10–15 Minutes
- Automatic SMS to Customer
- Manpower Savings
System Components
- ERP interface for receiving infrastructure data, service calls, and driver assignments
- Management screen displaying the status of all tasks: task state, location, start, end, SLA, completion, and more.
- Support for adding tasks, reassigning drivers, and setting execution priorities
- Preventive maintenance engine with scheduled date-based controls
- Live GPS display of driver locations with full history
- Messaging — send and receive from within the system
- Support for customer-initiated order opening via the service portal
- Zone/branch management and driver or vehicle reassignment
- Wide range of reports with multiple segmentation options
- Display of driver work schedule and service description
- Display of open tasks
- Display of vehicle/customer history
- Arrival at customer, viewing contract terms, performing service, and adding notes
- Option to add billable (or non-billable) items and labor hours
- Driving and vehicle license scanning mechanism
- Autofill from photographed driving and vehicle license
- Support for a wide range of service forms
- Customer signature on service results
- Option for driver to process charges and collect payments
- Transmit the service form to company headquarters and ERP
- Rescue Module — handles all stages of a roadside assistance call, from the initial rescue request through dispatch of the service unit, to swift and efficient service delivery to the customer's satisfaction.
- B2C Module — your customers no longer need to call to schedule service. Customers submit their requests directly through the app from anywhere, at any time, and requests flow straight to company offices.
Frequently Asked Questions
Drivers and field personnel are equipped with tablets and smartphones displaying their work schedule and task list. Service results and visit summaries are transmitted in real time to company headquarters and integrated with the ERP.
Instead of 30–40 minutes, the service is completed in just 10–15 minutes — including signatures, vehicle photos, email dispatch, and all administrative tasks.
The process has been transformed from paper-based workflows to fully digital operations using WEBLET. Tens of thousands of daily relocation tasks are now completed through the app with high efficiency and significant manpower savings, enabled in part by integrated location services.
Yes. System managers see every driver's real-time location on a live map, allowing them to optimize relocation workflows and rapidly dispatch drivers to the nearest and most urgent jobs, including full location history.
Absolutely. The system includes a bidirectional ERP interface for receiving infrastructure data, service calls, and driver assignments. Service results are automatically transmitted to headquarters and the ERP, with a wide range of reports available across multiple segmentation options.
Interested in WEBLET's Vehicle Relocation Platform?
WEBLET is the innovative platform for driver and vehicle relocation management for leasing and rental companies. Contact us with no obligation!
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