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People & Computers Article Series | Part 2

The Solution to the Supply Chain "Traffic Jam": How Next-Generation TMS Systems Manage Risks in Real Time

10/09/2026Irit Lotan, Co-founder and Chairwoman of WEBLET7 min read
Delivery trucks on an elevated highway interchange at sunset, with turquoise location markers and route lines, beside congested traffic and a city skyline.
Key takeaways

Smart navigation is not enough when a delay affects customers, inventory and costs.

A next-generation TMS connects ERP, inventory, drivers, traffic and weather into one picture.

The value is knowing about a delay before it happens, not only reacting afterward.

Road congestion affects arrival times, loading, the dock, the driver and the unloading window.

Repeated delay patterns can be identified in advance once the data is connected.

Cargo sensors and risk prediction turn the TMS into an operational intelligence layer.

This article is an English adaptation of Chapter 2 from "The Digital Heart of the Supply Chain", a series by Irit Lotan, Co-founder and Chairwoman of WEBLET, originally published in Hebrew on People & Computers.

Truck drivers spend hours on the road every day. In many cases, "driving" is not the right word. They are simply stuck in endless traffic. Even when Waze suggests an alternative route, it does not tell them that this delay is about to frustrate three customers, push an urgent order past its deadline, and disrupt the next driver's shift.

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For truck fleets, distribution companies, and supply chain managers, smart navigation has long stopped being enough. In a world where every small delay can affect customers, inventory, delivery windows, and operating costs, the next generation of Transportation Management Systems (TMS) is required to do much more than recommend the shortest path.

Uncertainty Is the Core Challenge

Traditional TMS systems focused mainly on route planning and vehicle allocation. The new generation operates as an intelligent data layer that connects ERP systems, inventory, drivers, IoT sensors, weather data, and real-time traffic information.

Artificial intelligence adds the most important layer: identifying patterns and exceptions in advance, and creating a live model of the entire supply chain, from the vehicle all the way to the end customer.

Not Just Where the Truck Is, But What Will Happen Next

Imagine a truck traveling from Haifa to the center of the country. An advanced TMS does not only detect congestion on Highway 2 or Highway 6. It also estimates in advance how that congestion will affect:

  • Arrival times
  • Loading sequence on the truck
  • Dock availability at the customer site
  • Driver availability
  • The customer's unloading time window

During the planning stage, an advanced TMS can account for expected traffic congestion, delivery windows, and operational constraints, recommending routes and stop sequences that help reduce the risk of delays.

A real-world example: a distribution company that approached WEBLET for consulting discovered that most of its "unexpected delays" were completely predictable. They repeated on the same days and the same road sections. These were not random delays, as the company had assumed, but a clear pattern that no one had connected into a single picture. Once traffic data, orders, and driver information were unified, it became possible to identify the problematic days in advance and plan around them, instead of reacting after the delay had already occurred.

From Optimization to Risk Prediction

Globally, innovation in supply chains is shifting from pure optimization toward risk prediction. Advanced route management is no longer just about finding the fastest path. It is also about identifying the safest and most cost-effective one.

In Israel as well, companies that manage large-scale distribution and service operations are already following these developments. In a reality where dependence on maritime imports is high, and any disruption at ports, on roads, or within the supply chain is felt quickly, such algorithms can deliver a significant advantage in industries such as food, pharmaceuticals, retail, construction, and technology.

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The Living Supply Chain: When the Cargo Itself Speaks

The next generation of TMS platforms reflects a broader logistical view. Sensors placed on cargo can measure temperature, humidity, shocks, and abnormal transport conditions. If an exception in transportation conditions is detected, appropriate monitoring systems can alert relevant personnel so they can make an operational decision.

One of the more interesting directions worldwide is the connection between operational risk management and new economic models, such as risk-based insurance. In the commercial vehicle insurance world, solutions already exist where driving data, risk levels, and route stability influence pricing. In other words, smart planning and cost savings are gradually becoming a single competitive advantage. The impact is not only technological. It is also managerial.

Bottom Line: TMS Becomes an Operational Intelligence Layer

The next generation of TMS systems is no longer a point operational tool. It is becoming an operational intelligence layer that connects what is happening in the field with the decisions that need to be made in real time.

The question every supply chain manager should ask is no longer "How do I respond to a delay?" but "Did my system know about this delay before it happened?"

The answer to that question is the difference between a legacy TMS and the next generation of these systems.

Further reading: הפתרון ל"פקק" בשרשרת האספקה: מערכות TMS שמנהלות סיכונים בזמן אמת (original article in Hebrew by Irit Lotan, published on People & Computers).

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